THINK — Terms of Service

Last updated: 13 July 2026 Effective date: 4 July 2026

These Terms of Service (the "Terms") are a binding agreement between you and think-app Pty Ltd ("THINK", "we", "us") governing your use of the THINK mobile application and related services (the "Service"). By creating an account and using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What THINK is

THINK is an anonymous yes/no sentiment social app. You can vote on questions, leave short voice stories, comment, follow people, send direct messages, ask THINK's AI how "the room" feels, and (optionally) subscribe to paid features. THINK is a forum for opinion and discussion; content reflects the views of users, not THINK.

2. Eligibility and age

You must be at least 16 years old to use THINK (matching Privacy Policy §17). This is enforced server-side: a database trigger rejects any account whose birth year implies an age under 16.
If you are under the age of majority where you live, you may use the Service only if a parent or legal guardian agrees to these Terms on your behalf, where the law permits and where the Service is offered to minors at all.
By using the Service you represent that you meet the age requirement and that you are not barred from using it under any applicable law.
We use the birth-year information you provide to enforce these requirements and may refuse or terminate accounts that do not meet them.

Lawyer note: 16+ is a global minimum, server-enforced. Confirm this satisfies age-of-consent rules in every market before launch (see Privacy Policy §17 for the region-by-region breakdown).

3. Your account

3.1 Creating an account

An account is required to use THINK — there is no anonymous browsing or guest session. You create an account with an email and password, or by signing in with Apple (Google sign-in is planned but not yet offered). Accounts may be required to verify their email before full use, to deter bots and fake accounts. See Privacy Policy §2 for what "anonymous" does and doesn't mean in THINK.

3.2 Your responsibilities

Provide accurate information and keep your credentials secure.
You are responsible for all activity under your account.
One human may not operate accounts to evade bans or manipulate votes, rankings, or engagement.
Notify us at founder@think-app.com of any unauthorised use.

3.3 Anonymity rules

THINK lets you participate without showing your real name, and supports anonymous questions (where the asker's identity is hidden from other users). Anonymity is a feature, not a shield: it does not exempt you from these Terms or the law. We retain the ability to associate content with the originating account internally for safety, legal, and enforcement purposes, and to disclose information where lawfully required. Do not use anonymity to harass, deceive, impersonate, or break the law.

4. Acceptable use

THINK has zero tolerance for bullying and abuse. You agree not to:

Bully, harass, threaten, stalk, or intimidate anyone.
Post hate speech or content that attacks people based on race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation, or other protected characteristics.
Post or threaten violence, or promote self-harm, terrorism, or extremism.
Dox (share private or identifying information about others without consent).
Post sexual content involving minors, or any illegal content; sexually exploit or endanger anyone.
Impersonate any person or entity, or misrepresent your affiliation.
Spam, manipulate votes/rankings, use bots, scrape, or create fake/duplicate accounts.
Upload malware, attempt to breach security, reverse-engineer, or disrupt the Service.
Infringe others' intellectual-property or privacy rights.
Record or upload someone else's voice or likeness without their consent, or upload a voice/avatar you do not have the right to use.
Use the Service for unlawful purposes or in violation of any applicable law.

4.1 AI moderation and the ban ladder

We use automated AI moderation (powered by Claude/Anthropic) together with human review to detect and act on violations. Enforcement follows a ban ladder that escalates with severity and repetition:

warning → content hidden/removed → 3-day suspension → 7-day suspension → 30-day suspension → permanent ban.

Egregious violations (e.g. threats, hate, doxxing, child-safety violations) may result in immediate permanent removal, skipping earlier steps. Some enforcement may be applied automatically; you can appeal (Section 12). We may also remove content, limit features, or suspend/terminate accounts at our discretion to protect the community, even outside the ladder.

5. Your content and licence to us

5.1 You own your content

You retain ownership of the content you create — your questions, comments, voice stories, profile photo/video, and messages ("User Content").

5.2 Licence you grant

To operate and promote the Service, you grant THINK a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, process, adapt (e.g. transcode audio), publish, publicly perform/display, and distribute your public User Content for the purpose of operating, providing, improving, and promoting the Service. This licence ends for a given item when you delete it or your account, except (a) for content others have re-shared or that is retained in backups for a limited period, and (b) as needed to comply with law or enforce these Terms.

Lawyer note: decide how broad the promotional/marketing licence should be (the app has a marketing-content pipeline that can turn in-app moments into posts). Consider whether a separate, explicit consent is needed before any user's voice/likeness is used in external marketing. This is a real exposure point given voice/biometric sensitivity.

5.3 AI processing of your content

By using AI features and posting content, you understand that relevant content (e.g. your search queries, and comment text for moderation) is sent to our AI provider (Anthropic) and that answer text may be sent to a text-to-speech provider (ElevenLabs/Miso One), as described in the Privacy Policy. You confirm you have the rights necessary for this processing.

5.4 Responsibility for content

You are solely responsible for your User Content and the consequences of posting it. We do not endorse and are not responsible for User Content. We may, but are not obligated to, monitor, remove, or refuse content.

5.5 Feedback

If you send us suggestions, we may use them without obligation or compensation to you.

6. AI features — important disclaimer

THINK's AI features ("ask THINK", AI moderation, AI-generated voice) are provided "as is" and for informational and community-management purposes only.

AI answers blend THINK's own anonymous vote data with the AI model's general background knowledge, and are labelled by source, but they may be inaccurate, incomplete, or out of date. They are not professional advice (legal, medical, financial, or otherwise). Do not rely on them for important decisions.
THINK's sentiment data reflects the opinions of a self-selected set of users and is not a scientific or representative poll.
AI moderation is automated and may make mistakes (false positives/negatives). Human review and an appeals process exist to correct errors.
AI-generated audio (text-to-speech) is synthetic.

7. Paid features (THINK+ / Like-Minded+)

Some features are available by paid subscription, billed through Stripe via web checkout.

Subscriptions auto-renew until cancelled; you can cancel at any time, effective at the end of the current billing period.
Prices, billing cycles, and what each tier includes are shown at purchase and may change with notice for future periods.
Refunds are handled per [REFUND POLICY] and applicable consumer law (including any mandatory EU/UK withdrawal rights).
Failure to pay may result in loss of paid features.

Lawyer note: paid digital subscriptions trigger consumer-protection rules (EU Consumer Rights Directive / right of withdrawal, auto-renewal disclosure laws e.g. California ARL, UK consumer law). Also confirm Apple App Store compliance for routing payments to web Stripe.

8. Intellectual property (ours)

The Service itself — software, design, branding, "THINK", logos, the Ripples currency, and all related IP — belongs to THINK or its licensors. We grant you a limited, personal, non-transferable, revocable licence to use the app for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works of the Service except as allowed by law.

Ripples and any in-app currency or points have no monetary value, are not redeemable for cash, and may be modified or discontinued.

9. Third-party services

The Service integrates third parties (Supabase, Anthropic, ElevenLabs/Miso, Stripe, Apple, Google, and others). Your use of those services is governed by their terms and privacy policies. We are not responsible for third-party services. Apple and Google are not parties to these Terms and are not responsible for the Service. [Include Apple's required "minimum terms" / EULA provisions where applicable.]

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE.

Nothing in these Terms excludes liability that cannot be excluded by law, including, for consumers in the EU/UK and certain US states, statutory rights and warranties.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THINK AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE.
THINK'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) [USD 100 / LOCAL EQUIVALENT].

These limits do not apply to liability that cannot be limited by law (e.g. death or personal injury caused by negligence, fraud, or — for consumers — non-excludable statutory rights).

Lawyer note: these clauses are routinely narrowed or void against EU/UK/Australian consumers and in some US states. Counsel must tailor by jurisdiction.

12. Suspension, termination, and appeals

You may stop using the Service and delete your account at any time in-app (this permanently deletes your data and files; see Privacy Policy §12).
We may suspend or terminate your access (and apply the ban ladder) if you violate these Terms, create risk or legal exposure, or as required by law.
Appeals: if you believe an enforcement action was wrong, contact founder@think-app.com (or use the in-app appeal). A human will review. Where an action was taken by automated means with significant effect, you have the right to request human review (see Privacy Policy §13).
Provisions that by nature should survive termination (e.g. content licence for residual copies, disclaimers, liability limits, dispute resolution) survive.

13. Governing law and dispute resolution

Governing law: These Terms are governed by the laws of [GOVERNING LAW / JURISDICTION], without regard to conflict-of-laws rules, except that mandatory consumer-protection laws of your country of residence still apply where they cannot be waived.
Informal resolution: Before filing a claim, please contact us at founder@think-app.com so we can try to resolve it.
Dispute resolution / arbitration: [OPTIONAL — INSERT ARBITRATION AND CLASS-ACTION-WAIVER CLAUSE IF DESIRED AND ENFORCEABLE. NOTE: arbitration/class-waiver clauses are generally NOT enforceable against EU/UK consumers and must comply with US rules (e.g. FAA, opt-out, mass-arbitration provisions). Counsel must draft.]
Venue (if no arbitration): the courts of [VENUE] will have jurisdiction, subject to consumers' rights to sue in their home courts.

14. Changes to these Terms

We may update these Terms. For material changes we will provide notice (in-app and/or by email) and update the "Last updated" date. Changes take effect on the stated date; continued use means you accept them. If you do not agree, stop using the Service and delete your account.

15. Miscellaneous

Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and THINK regarding the Service.
Severability: if a provision is unenforceable, the rest remains in effect.
No waiver: our failure to enforce a provision is not a waiver.
Assignment: you may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
Contact: founder@think-app.com — [BUSINESS ADDRESS].